# All watches are shipped with a return seal. If this seal is removed, damaged, or manipulated, return is void. This seal MUST be present and unaltered for any returns.
# If you suspect that your watch may be somehow defective, please notify us immediately. Do not attempt to repair the watch yourself or by anyone else.
# ALL returns must have a return authorization before being returned to us. Requests for RMA must be made within 7 days of order delivery, and return back to us no later than 4 days after an RMA been issued.
# Watches may not be worn, used, sized or altered in any way. Watches showing any sign of wear can not be returned.
# All returns are subject to a 5% restocking fee + shipping charge. The 5% fee will be waived on watches returned for exchange for an item of equal or greater value.
# Watches with proven factory defects (as determine by Watchship.co.uk) will be replaced with the same model if reported to us within 3 days of delivery. This does not include items damaged due to abuse, misuse, owners neglect to follow correct operating instructions, or water/condensation damage.
# Picture or description discrepancies on our web site or other advertising are not considered defects.
# Out of the box visual defects MUST be reported within 48 hours of delivery, otherwise a restocking fee may apply to cover the damage.
# All returns must include non-damaged packaging (preferably unopened) and be in resalable condition, containing all original contents (parts, instruction manuals...). Otherwise, additional restocking fees may apply.
# All shipping charges are not refundable.
# Charges for additional links are not refundable.
# Watches which have been sized (by anyone other than watchship.com) are not returnable.
# Freight charges for all returns will be the responsibility of the customer. |